How long does shipping take?

All Cottonhugs items are made to order to reduce waste and overproduction.

• Production time: 2–5 business days
• Shipping time: 3–7 business days (U.S.)
• International shipping times may vary

You’ll receive a tracking number as soon as your order ships.

Do you accept returns or refunds?

We do not offer returns or refunds due to sizing or fit issues.

Please review the size guide carefully before ordering.

What if my item arrives damaged or incorrect?

Please inspect your order upon arrival.

If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the issue

We’ll review the issue and make it right.

How do I choose the right size?

Each product page includes a size guide with measurements.

For a relaxed, cozy fit, we recommend sizing up if you’re between sizes.

Can I cancel or change my order?

Because all items are made to order, we’re unable to cancel or change orders once production has started.

Please double-check your order details before submitting.

Where are your products made?

Our products are fulfilled by Printful and produced in facilities located in the United States and internationally, depending on availability.

This allows us to ship efficiently while maintaining quality.

Do you restock sold-out items?

Most Cottonhugs items are made to order and available while designs are active.

Some designs may be limited or seasonal and not restocked.

How can I contact you?

You can reach us through the Contact page or by email.

We typically respond within 24–48 hours on business days.